At IBG Learners, we stand behind the quality of our products and services. That's why we offer a comprehensive warranty program to provide our customers with peace of mind and protection against any manufacturing defects or workmanship issues that may arise.

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WARRANTY COVERAGE:

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We warrant that our product is free from defects in material and workmanship under normal use and service for a period of one year from the date of purchase. If a defect arises during the warranty period, we will, at our option, repair or replace the product at no charge to you.

This warranty is only valid for the original purchaser and is not transferable.

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WARRANTY LIMITATIONS:

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This warranty does not cover:

• Damage caused by misuse, abuse, negligence, or accidents.

• Damage caused by improper installation, maintenance, or repair.

• Normal wear and tear.

• Damage caused by unauthorized modifications or alterations.

• Damage caused by environmental factors, such as humidity or temperature.

• Damage caused by acts of nature, such as lightning, flood, or earthquake.

• Any incidental or consequential damages arising from the use of the product.

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HOW TO OBTAIN WARRANTY SERVICE:

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If you believe that your product is defective and covered by this warranty, please contact us by email or phone. We may ask you to provide proof of purchase, such as a receipt or invoice.

If we determine that your product is covered by this warranty, we will provide instructions for returning the product to us. You will be responsible for the cost of shipping the product to us.

We will repair or replace the product and return it to you at our expense.

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OTHER TERMS AND CONDITIONS:

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This warranty is the exclusive warranty for our product and supersedes all other warranties, whether oral or written, express or implied. We make no other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.

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